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Office & Systems Administrator

Job Description - Office & Systems Administrator

We are looking for a proactive and tech -savvy Administrator
to streamline our daily operations. At Sumo Tech, we move fast. You will be the
"glue" that holds our internal processes together - managing office
logistics, supporting the sales team, and maintaining our internal software
platforms to ensure our consultants can focus on delivering world -class IT
solutions.

Key Responsibilities

1. Systems & Process Support

  • Provide
    primary administrative support for internal platforms (including CRM and
    HRIS).
  • Manage
    data entry and ensure record accuracy across client accounts and internal
    databases.
  • Generate
    weekly operational reports and assist in tracking project milestones.

2. Sales & Client Coordination

  • Assist
    the sales department with the preparation of professional quotes,
    proposals, and tender documents.
  • Act
    as a point of contact for client queries, ensuring professional and timely
    communication.
  • Coordinate
    scheduling for client meetings and technical consultations.

3. Office Management

  • Manage
    vendor relationships, including office supplies, utilities, and facility
    maintenance.
  • Oversee
    general office logistics to maintain a high -energy, organized workspace.
  • Assist
    with basic financial admin, such as processing invoices and tracking
    expenses.

4. Documentation & Compliance

  • Maintain
    digital filing systems for legal letters, partnership agreements, and
    service level agreements (SLAs).


Requirements

Required Skills & Experience

  • Technical
    Proficiency:
    High level of comfort with the Microsoft 365 ecosystem
    and cloud -based business tools (prior experience with Zoho or similar
    ERP/CRM systems is a major plus).
  • Communication: Exceptional verbal and written English communication skills.
  • Problem -Solving: A "find a way" attitude with the ability to troubleshoot
    administrative bottlenecks independently.
  • Organization: Masterful at multitasking and prioritizing tasks in a high -pressure
    environment.


Benefits

  • Competitive
    salary based on experience.
  • Opportunity
    to grow within a leading IT solutions provider.
  • Exposure
    to cutting -edge cybersecurity and cloud technologies.

 



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