Job Title: Operations & Compliance Executive
Reports To: Operations & Compliance Manager
Tasks and Responsibilities
ï· Creating reports and dashboards as required
ï· Running and reporting on internal and client specific monthly and adhoc MI reports
ï· Requesting and reporting on client and candidate feedback
ï· Drafting and issuing our standard terms of business and variation letters
ï· Uploading terms of business to the database and distributing monthly reports on new terms of business signed across the Group
ï· Order company gifts, office stationery and supplies for the Asia and US offices where required
ï· Manage internal anniversaries, creating posts for LinkedIn and communicating with relevant managers.
ï· Audit permanent placements submitted on the database to ensure compliance in line with confirmations and signed terms, before updating on SF so these can be invoiced by finance
ï· Generating and sending deal mails
ï· General administrative support to all offices where required, including CV formatting, preparing presentations, pitch documents etc
ï· Carrying out pre -employment screening checks for candidates, ensuring they are compliant, in line with Client and/or our companies requirements as applicable - both prior to placement and throughout assignments
ï· Liaising with active and placed candidates, being the first point of contact for all queries, and providing contract advice for contractors on payroll, contracts and compliance process
ï· Liaising with clients regarding contractors onboarding progress, start dates and extensions
ï· Updating clients and consultants on candidate progress with compliance
ï· Raising contracts for candidates and clients for new deals and extensions
ï· Enter and monitor details on our CRM system ensuring the system remains accurate and up to date for all contract placements including new deals and extensions
ï· Monitor and track upcoming expiry dates on relevant compliance documentation including Right to Work and company insurance, ensuring these remain valid for the duration of the assignment
ï· Responding to third party reference requests, actioning references for previous contractors
ï· Manage SDS process including renewals to ensure IR35 compliance across current runner book
ï· Issue termination letters to any contractors that finish an assignment early
ï· Action and respond to client contractor compliance audits
ï· Answering incoming switchboard calls
Requirements
Experience/Interpersonal Skills Required
ï· IT literate with good typing skills and confident using Microsoft Office including Outlook, Excel, Word and PowerPoint. OneDrive, SharePoint and Salesforce would be advantageous but not required
ï· Excellent organisational skills
ï· Ability to prioritise workload effectively
ï· Problem -solving skills and the ability to come up with creative solutions to issues
ï· Previous experience working within recruitment sector would be advantageous
ï· Excellent time management and planning skills,
ï· Outstanding attention to detail and the ability to remain calm under pressure
ï· Able to communicate effectively both internally and externally in both written and verbal forms, with strong relationship management skills
ï· The ability to work proactively, driving for results and constantly striving to perform the highest levels of service to the business
ï· Team player with ability to take direction from others and collaborate effectively, working with enthusiasm and dedication to the company
ï· We are passionate about our values so it is essential that the successful hire can demonstrate a commitment to these:
o PERSONAL ACCOUNTABILITY: We value people who take responsibility for their work
o INGRAINED DRIVE: We value people who motivate themselves and each other
o PROFESSIONAL EXPERTISE: We value people who build their specialism
o CULTURAL CONNECTIVITY: We value people who build the team
o AGILE & ADAPTIVE: We value people who face into change and adapt
Your email job alert is now active!