Operations & Production Coordinator

The environment requires an organised and proactive approach to managing multiple priorities while balancing the needs of sales teams, production teams, and management. By ensuring administrative accuracy and effective workflow tracking, the role directly impacts customer satisfaction and overall productivity.

Key Responsibilities:

• Operations & Administration: Coordinate daily administrative activities, maintain accurate records, databases, and documentation, and support management with general operational requirements.
  
• Order Processing & Workflow Management: Capture and process customer orders accurately, create and manage job cards, and track orders through the production process to monitor workflow and mitigate potential delays.
  
• Production Coordination: Assist with production scheduling, coordinate requirements with relevant departments, monitor deadlines, and support stock control alongside inventory administration.
  
• Sales Support: Assist sales teams with quotations, customer communication, and order administration while maintaining professional communication with customers and suppliers to resolve queries.
  
• Reporting & Data Management: Prepare, update, and analyse operational data and reports using Microsoft Excel to provide management with necessary business insights.
  

Requirements

Benefits