Operations Director

• Deliver World Class Operations and Unmatched Operating
  Capability agenda across Franchises.
  
• Lead continued progress in all elements of People
  Development, GES, ROCC, Operating Excellence and Sales & Profit Growth as
  well as Innovation and Continuous Improvement.
  
• Ensure all restaurants operate with Brand Standards and
  drive a ‘one-system’ mindset.
  
• Develop and foster relationships with all key stakeholders
  in equity and franchise to fast track the Ops agenda
  
• Continue to build a strong culture across field operations
  
• Build operations capability in the business
  
• Provide Operations ‘know-how’ across the South Africa system
  
• Participate in RGM Annual Conference, Stewardships,
  Field Visits, Business Reviews and other forums as required
  
• Drive continuous improvement in fixed and variable
  restaurant and above store costs with an aim to continuously improve the
  business model
  

Requirements

• Bachelor's degree in Business, Commerce, Engineering or
  related field.
  
• MBA or Master's preferred.
  
• Minimum 10 years’ experience in senior Operations/Sales
  Commercial position with direct accountability for sales, profit and people
  management essential
  
• Experience with retail, service and/or multi-outlet
  industry highly regarded.
  
• Must be able to demonstrate people development skills in
  achievement of results
  
• Sound understanding and knowledge of service department
  functions and ability to maximise same for Market.
  
• Previous experience with multi-national preferred