Operations Finance Administrator

Red Ember Recruitment is seeking on behalf of our client an experienced Operations Finance Administrator to support their multi-site finance operations based at their Plattekloof office.

The successful candidate will be responsible for protecting the completeness, accuracy and timely recording of revenue across multiple entities and sites. The role will focus on sales imports, tender reconciliations, bank and settlement controls, accounts receivable, period-end support and exception management.

Key Responsibilities

Revenue, Tender & Reconciliation Controls

• Import, validate and post sales files according to agreed daily, weekly and month-end timetables.
  
• Confirm completeness of sales data and resolve integration failures.
  
• Reconcile cashbook transactions to bank statements daily.
  
• Investigate unmatched, duplicated, late or incorrectly posted transactions.
  
• Reconcile store-level POS sales by tender to bank and merchant settlements.
  
• Reconcile cash, card, click-and-collect and delivery-platform transactions.
  
• Investigate settlement variances, missing receipts, charge backs, refunds, commissions and merchant fees.
  
• Escalate aged exceptions with supporting evidence.
  

Accounts Receivable

• Maintain assigned trade and non-trade accounts receivable.
  
• Capture and match transactions accurately.
  
• Perform account reconciliations.
  
• Prepare and maintain statements.
  
• Maintain accurate ageing.
  
• Investigate and resolve outstanding account items.
  

Reporting & Analysis

• Prepare accurate exception-sales reports.
  
• Maintain commission trackers and reconciliation status reports.
  
• Perform trend and exception analysis.
  
• Maintain delivery-platform settlement and exception trackers.
  
• Prepare ad hoc operational finance analysis as required.
  

Period-End & Financial Support

• Support month-end and year-end close.
  
• Complete assigned reconciliations and cut-off checks.
  
• Perform account investigations.
  
• Prepare journals or correction requests where required.
  
• Prepare balance-sheet reconciliation support.
  
• Ensure reconciling items are valid, documented, assigned and cleared promptly.
  
• Provide supporting documentation for internal controls, external audits and finance reviews.
  

Stakeholder Management

• Liaise with stores and Operations to resolve finance and settlement queries.
  
• Work closely with Accounts Receivable, Treasury, Finance and IT.
  
• Liaise with external payment and delivery partners when required.
  
• Communicate and escalate unresolved issues effectively.
  

Process Improvement & Controls

• Maintain procedures and checklists.
  
• Identify recurring root causes and control weaknesses.
  
• Recommend practical improvements, standardisation and automation opportunities.
  
• Maintain a complete and auditable trail for reconciliation activities.
  
• Ensure finance processes comply with established controls and document-retention requirements.
  

Requirements

• Diploma or degree in Accounting, Finance or a related field.
  
• 2–3 years' experience in operational finance, cashbook, banking, tender, debtor or store reconciliations.
  
• QSR, FMCG or multi-site retail experience preferred.
  
• Advanced Excel skills – non-negotiable.
  
• Strong experience with lookups, PivotTables and high-volume data analysis.
  
• Experience with an ERP/accounting system.
  
• Experience with POS or sales-import processes.
  
• Payment gateway and delivery-platform exposure will be advantageous.
  
• Working knowledge of accounts receivable, general ledger, month-end close and balance-sheet reconciliations.
  
• Strong written and verbal communication skills.
  
• Ability to meet strict daily and month-end deadlines.
  

Competencies

• High level of integrity and confidentiality.
  
• Strong ownership and accountability.
  
• Analytical and investigative mindset.
  
• Strong root-cause problem-solving ability.
  
• Structured and disciplined approach.
  
• Excellent attention to detail.
  
• Strong deadline management.
  
• Clear communication and escalation skills.
  
• Ability to work effectively in a high-volume environment.
  
• Adaptable and proactive.
  
• Strong collaboration skills.
  
• Continuous-improvement mindset.