Personal Lines Underwriter

We are seeking a detail-oriented Personal Lines Underwriter  to  ensure
that all work related to policy administration is done efficiently and
timeously in accordance with company and insurer guidelines. The underwriter takes
instruction form the Portfolio Manager, Portfolio Manager Assistant, Insurer
and the client directly.

• Handle telephone calls, both incoming and outgoing
  
• Obtain quotes for existing clients with amendments or
  additions and new potential clients.
  
• Issue policies
  
• Ensure that premiums are competitive
  
• Do amendments to existing policies
  
• Handle brokers appointments
  
• Send and receive emails
  
• Send policy documents to clients
  
• Correspond with clients with regard to unpaid premiums
  
• Handle cancellation requests and discuss cancellation
  requests with portfolio managers
  
• Create cross border letters
  
• Mentor junior staff and assist with training and
  development when required
  
• Ensure policy administration is measured and monitored
  against the different insurers’ guidelines
  
• Support the Portfolio Manager to attract and retain
  clients through competitive insurance premiums and fees that is able to cover
  any potential losses from claims
  
• Any other tasks or projects as requested by management
  that fall within field of expertise
  
• Responsible for maintaining and improving knowledge of
  various products as well as staying abreast of industry and regulatory changes
  

Requirements

Minimum Qualifications/Certifications 

• Grade 12/ Matric 
  

• RE5 qualification
  

• Relevant qualification in Insurance , Risk Management, Business Administration or related fiield will be advantageous

• 1-2 Years relavant experience 
• Experience working with Multiple insures and broker systems.
  

• Proficiency in Microsoft Office (Word, Excel, Outlook)
  
• Sound knowledge of personal lines insurance products, including motor, household, all-risk, and personal liability cover
  
• Strong customer service and relationship management abilities.
  
• Self-motivated and able to work independently
  
• Adaptable and able to perform effectively in a fast-paced environment