Product Specialist

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Responsibilities include, but are not limited to the following:

• Be the product knowledge expert by managing, communicating and highlighting key features, functionalities and updates regarding certification and regulatory status
• Drive and manage new features requirements and processes that fit within our industry and brand.
• Work closely with product and dev teams to deliver features and processes.
• Managing and resolving daily queries received from internal departments and stakeholders
• Account Management for suppliers and vendors that we integrate with.
• Understand all Product releases and feature sets so you have a good understand of impact on certification and the regulatory environment.
• Ensure all stakeholders are kept up to date with the related roadmap and progress, any delays to be communicated – all regions. 
• Ensuring the Product (Web & Mobile) has the most efficient customer experience in the Product space relative to the necessary regulatory features and processes
• Work with the analytical teams to analyze and understand customer behaviour and impact of regulation on the business.
• Ensure you leverage off all possible data sources and product functionality for decision making on any website and user experience changes.
• Coordinate the communication, commercials and integrations with providers, and the release of new providers.
• Collaborate with Head of Product, Product Manager and wider business on strategic and suggested changes required for the Websites and scope out the Briefs and Change Requests.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!