Product Support & Sales Rep (ME)

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Operations 

Department: Witb PrdSpp 

Location: Witbank Prod Supp 

Reference Number: 8457

Grading: Salaried - C5

EE Position

Introduction:  

Komatsu South Africa has an amazing opportunity in the Operations division at our Witbank branch, for a Product Support and Sales Representative that provides expert technical advice to customers in supporting Komatsu mining products. The successful candidate must have a minimum of 4 years working experience as a diesel mechanic and specific experience servicing and maintaining Komatsu dozers, graders, hydraulic shovels and LeTourneau wheel loaders. 

 
Qualifications:

• Earthmoving Trade Certificate


• Medium Voltage Certificate (an advantage)

Experience

• A minimum of 4 or more years’ post trade experience in the earthmoving industry working dozers/graders/hydraulic shovels/wheel loaders.


• A minimum of 2 years’ supervisory experience (an advantage)


• Machine Operator License (an advantage)


• Komatsu product knowledge

Specific knowledge requirements

• SAP Quoting


• MS Office


• CSS Portal KMG 


• EPQ Care 


• Komtrax 

Summary description of the role: 

• Remains up to date with safety procedures


• Plans for safety events and campaigns


• Takes SHE into account in the planning of work output


• Plans for inspection of equipment (new and used in stock), about dates, workshops, the nomination of service, stock, and other resources


• Collates all informative materials, Komtrax registration forms, warranties, and manuals


• Opens and maintains machine history file for each machine at a customer site


• Conducts delivery inspection of the machine


• Plans and prepares for anticipated service calls in conjunction with stakeholders (including RAMP Contracts)


• Plans for the modification of equipment


• Oversees warranty repairs that may be required at the site


• Provides technical advice & liaison with centralized Komatsu functions in the Service and Repairs machines


• Plans for time to complete reporting


• Collect information, downloads, inspections, PM clinic & troubleshooting for use in reporting


• Compiles recommendations report to the Operations Manager for additional components, to meet the component change requirements

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.