Property Portfolio Administrator

The Portfolio Administrator Assistant will
provide full administrative and operational support to the Portfolio Manager or
managers. The role focuses on tenant coordination, lease administration, system
management (MRI), and ensuring accurate and efficient portfolio control.

Tenant Coordination &
Communication

• Handle day -to -day tenant queries and
  correspondence
  
• Coordinate notices, renewals, warnings and
  lease documentation.
  
• Maintain accurate tenant records
  
• Attend to tenant complaints
  
• Liaise with sub contractors
  

• Draft new lease agreements and renewal
  agreements. Assist in the signing of such agreements.
  
• Load and update leases on MRI
  
• Follow up and check FICA compliance
  
• Process and draft amendments, addendums,
  and notices
  

MRI System Management

• Load new tenants on MRI
  
• Assist with rental escalations
  
• Assisting with management and updating MRI
  system
  

Portfolio Support

• Assist the Residential Portfolio Manager
  with administrative oversight
  Maintain filing systems
  Support arrears follow -ups and compliance
  tracking
  Vacancy and Tenancy tracking
  Co -ordinating move in and out’s
• Assist in rental and arrears collection
  
• Preparation of vacancy schedule
  
• Parking tracking, enquiries and management
  

General assistant tasks

• Assist in secretarial duties
  
• Sit on the switchboard if required
  
• Make
  tea or coffee if required
  

Requirements

• Strong attention to detail and accuracy
  
• Good command of the English language
  (written and verbal)
  
• Strong interpersonal skills with the
  ability to engage professionally with tenants, contractors, and colleagues
  
• Ability to work in a structured,
  deadline -driven environment
  
• Knowledge
  of the MRI system is advantageous; however, strong computer literacy and a
  willingness to learn and adapt to new technologies are essential.
  
• Background
  in property management administration is advantageous
  
• Maintain
  a positive, proactive, hands -on approach, with a willingness to assist
  wherever required.
  
• Able
  to work in a team