Quality Technician

JOB PURPOSE

To test all units which have been worked on in line with customer requirements, product testing on incoming goods, after any repairs have been done, any QA work which needs to be done, whether in the LESA warehouse or on site (Field Work).

JOB CONTEXT

Product testing to ensure compliance and customers’ needs and requirements are met. Liaise with relevant stakeholders within LE, but not limited to LE, to ensure customer deliveries efficiency and timeously. Adaptation of products to fill customer orders accurately and timeously.

KEY ACCOUNTABILITIES

Description of the Accountabilities

• Testing against project scopes and adaptations
• Understanding and testing relay schematics
• Leading product failure investigations
• Reporting findings to the Quality Manager
• Product Repairs 
• Product Testing Factory Acceptance Testing (When required) 
• Provide Test Reports.    
• Ensure housekeeping is done in the work area.   
• Work together with the QMS Manager/Representative.    
• Incoming Product Testing.          
• Product testing before dispatch. 
• Assist Engineering/Technical/Contract Team with day-to-day tasks.            
• Ad-hoc tasks from Management as and when required.   

QUALIFICATIONS, EXPERIENCE, & SKILLS

Minimum Qualifications, Certification and Knowledge

• Minimum 2-3 years’ experience in testing/warehouse (Factory) work/similar work experience
• Must be able to read electrical Schematics.
• Computer literacy in MS Office, Excel Spreadsheet.
• Team player with strong analytical skills, able to contribute actively.
• Electrical Trade Test (Red Seal)

Job-Specific Skills

• Previous experience in electrical adaptation and installations.
• Be able to operate electrical test equipment.
• Good communication, conflict-resolution, and problem-solving skills.
• Ability to work proactively and maintain relationships.
• Attention to detail.
• Valid Driving License.
• Valid forklift permit (to obtain if not in possession of one).

Behavioural Competencies

• Self-driven and strong individual with passion for learning.
• Good Interpersonal skills and able to work with and engage a team.
• Has initiative and a self-starter within minimal supervision.
• Able to multi-task and take work pressure well.
• Maintain a working relationship and ability to work with all levels of people.
• Needs to be able to take charge in a situation.

Responsibilities:
1) Quality Assurance Testing: Perform specified simple tests to verify that specifications are met and to reject nonconforming material or articles.
2) Quality Assurance: Perform relatively simple quality sampling and inspection of products or processes (or both).
3) Operational Compliance: Follow a straightforward mandatory procedure to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
4) Document Preparation: Input content into standard templates. Also take responsibility for collating materials and photocopying them.
5) Document Management: File records or documents as instructed.
6) Health, Safety, and Environment: Follow basic mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the well-being of self and others.
7) Work Scheduling and Allocation: Work according to an assigned schedule.
8) Personal Capability Building: Develop and maintain excellent skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Educational Requirements: Upper Secondary School

General Experience Requirement: Basic experience of simple office / operational systems (4 to 6 months)

Managerial Experience Requirement: None