Job Purpose:The Recruitment Specialist is responsible for managing the end-to-end recruitment process across the business, ensuring vacancies are filled efficiently with suitably qualified candidates who align with the organisation’s values and culture. The role works closely with hiring managers to understand their talent requirements, proactively build talent pipelines, improve recruitment effectiveness and deliver a positive candidate experience.
Key Performance Areas
1. End-to-End Recruitment
- Manage the full recruitment
lifecycle from vacancy approval through to appointment.
- Partner with hiring managers
to understand role requirements, skills and candidate profiles.
- Draft and post compelling job
advertisements across appropriate recruitment platforms.
- Source candidates proactively
through job portals, professional networks, referrals and other sourcing channels.
- Screen applications, conduct
initial interviews and coordinate subsequent interviews with hiring managers.
- Facilitate assessments,
reference checks and other pre-employment checks where required.
- Prepare offers and ensure all
required documentation is completed prior to onboarding.
- Maintain regular communication
with candidates and hiring managers throughout the recruitment process.
2. Talent Sourcing & Pipeline Development
- Build and maintain talent
pipelines for critical, high-volume and difficult-to-fill positions.
- Develop proactive sourcing
strategies to reduce reliance on reactive recruitment.
- Identify alternative talent
pools and sourcing channels, particularly for retail and specialist roles.
- Establish and maintain
relationships with tertiary institutions, training providers and other potential talent partners.
- Support graduate, internship,
work-integrated learning and seasonal recruitment initiatives.
3. Recruitment Reporting & Analytics
- Maintain accurate and
up-to-date recruitment data.
- Track and report on key
recruitment metrics, including time-to-fill, vacancy levels, source of hire, recruitment costs and offer acceptance rates.
- Analyse recruitment trends and
identify areas requiring intervention.
- Provide regular recruitment
dashboards and vacancy updates to HR and operational stakeholders.
- Use recruitment data to
evaluate sourcing effectiveness and recommend improvements.
4. Hiring Manager Partnership
- Act as the primary recruitment
contact for hiring managers.
- Provide guidance on
recruitment processes, candidate selection and market availability.
- Ensure hiring managers receive
regular and proactive updates on vacancy progress.
- Support managers in developing
effective interview and selection approaches.
- Manage recruitment
expectations and escalate challenges or risks where appropriate.
5. Candidate Experience & Employer Brand
- Ensure candidates receive a
professional, consistent and positive experience throughout the recruitment process.
- Promote the organisation as an
employer of choice through candidate interactions and recruitment activities.
- Support employer branding and
recruitment-marketing initiatives.
- Ensure unsuccessful candidates
receive appropriate and timely communication.
- Identify opportunities to
continuously improve the candidate journey.
6. Recruitment Governance & Compliance
- Ensure recruitment practices
comply with relevant South African employment legislation, including the Employment Equity Act and applicable labour legislation.
- Support the organisation’s
Employment Equity objectives through appropriate recruitment and sourcing strategies.
- Ensure recruitment decisions
and documentation are fair, consistent and appropriately recorded.
- Maintain confidentiality of
candidate and employee information and ensure compliance with POPIA requirements.
- Ensure recruitment agencies
and external providers operate within agreed terms and processes.
Key Performance Indicators
Performance could be measured against time to fill, vacancy rate, quality of hire, offer acceptance rate, recruitment cost, sourcing effectiveness, hiring manager satisfaction, candidate experience, recruitment reporting accuracy and achievement of Employment Equity recruitment objectives.
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