Relationship Executive - Small Business (FAIS)

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).
You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.

Job Description

Key Responsibilities

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
• Analyse financial statements and make sound credit recommendations.
• Deliver a consistently high standard of service aligned to the Small Business CVP.

Minimum Requirements

• 4+ years’ experience as a Business Banking Relationship Manager with a proven record of high sales performance managing a portfolio of 150+ clients.
• 5+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
• Strong understanding of SME/commercial banking, credit processes, and financial analysis.
• Bachelor’s degree in Business Science, Economics, Finance, or a related field (Honours advantageous).
• Excellent communication, negotiation, and stakeholder management skills.
• Highly resilient, self-driven, and able to perform under pressure.
• Strong accountability for personal performance and continuous development.

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised