As a People Experience Advisor, you will provide practical, accurate and employee-focused support across the employee lifecycle. Acting as a first point of contact for managers and employees, you will advise on people policies and processes, manage routine and moderately complex employee relations matters, and help ensure a consistent, high-quality service.
You will work closely with the wider People Experience team, triaging casework and escalating complex, high-risk or business-critical matters to the People Experience Partner. You will also contribute to people projects, policy development and continuous improvement activity
The Role
· Provide timely and accurate advice to employees and managers on people policies, procedures and day-to-day queries.
· Triage employee relations cases, independently managing lower to moderate-risk matters and escalating complex cases appropriately.
· Support formal processes including disciplinary, grievance, absence, probation and performance matters through effective coordination, documentation and guidance.
· Maintain accurate case records and employee data in line with privacy, confidentiality and data-management requirements.
· Support employee lifecycle activity, including onboarding, offboarding, contractual changes and benefits or payroll coordination where required.
· Coordinate client vetting requirements, monitor progress and support the delivery of relevant service measures.
· Support policy reviews, research, communications and the implementation of process or legislative changes.
· Contribute to People Experience projects focused on employee engagement, experience and operational improvement.
· Work collaboratively within the people experience team and with wider business stakeholders to support team and organisational priorities.
Essential Skills
· Experience in an HR advisory or generalist people role.
· A working knowledge of UK employment law and HR practice.
· A CIPD qualification at Level 3 or above.
· Confidence advising employees and managers, with the judgement to recognise when escalation is required.
· Excellent written and verbal communication skills, with a clear and professional approach.
· Strong organisation, planning and prioritisation skills, with the ability to manage a varied workload.
· Excellent attention to detail and the ability to handle sensitive information appropriately.
· Effective stakeholder-management and interpersonal skills.
· Confidence using Microsoft Office applications, including Word and Excel.
· The ability to work with complexity and nuance while maintaining a positive employee experience.
It would be great if you could also
· A CIPD qualification at Level 3 or above.
· Experience within a professional services environment.
· Experience within a fast-paced working environment.
At Scott Logic, we value the flexibility of remote working alongside the value gained from spending time with our colleagues and clients. In our offices you’ll find employee-led clubs and events, as well as free games, books, and refreshments.
We have shared values that govern our behaviour toward others and the environment. We are proud to be a B Corp, a global movement of businesses driving for a more inclusive, equitable, and regenerative economy.
We believe diversity drives innovation, and embrace a culture where everyone can contribute, irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability.
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