Sales Account Manager

Job Title: Sales Account Manager

Role Overview:

We are seeking a motivated Sales Account Manager to drive strategic business development through appointment booking, customer follow-up, and sales pipeline management. This is a customer-facing role focused on converting leads into active customers, increasing account engagement, and supporting new product launches.

Key Responsibilities:

• Strategically book appointments with both new and existing hospital clients
  

• Follow up with new customers post-initial order to drive continued engagement
  

• Conduct daily outbound calls to generate and maintain business relationships
  

• Review customer year-to-date (YTD) spend and re-engage lapsed clients
  

• Schedule product launch meetings and coordinate sample presentations
  

• Manage the lead pipeline from initial contact through to first order
  

• Deliver a minimum of 80–100 meaningful sales interactions (MSIs) per week
  
  (15–20 per day)
  

• Allocate time as follows: 70% follow-up with existing order customers, 30% new business/cold calling
  
  

Requirements

Key Requirements:

• Proven experience in sales, telesales, or a customer-facing role
  

• Strong communication and relationship-building skills
  

• Highly organized with the ability to manage a high volume of leads and interactions
  

• Confident in initiating contact and building rapport with medical professionals
  

• Ability to work in a fast-paced, target-driven environment
  

• Experience in reviewing customer data and identifying sales opportunities
  

• Self-motivated with a strategic and proactive mindset
  

Key Performance Indicators (KPIs):

• 80–100 meaningful sales interactions per week
  

• Conversion of leads to first-time orders
  

• Active pipeline and appointment tracking
  

• Engagement rate of new customers post-first order
  

Benefits