We are seeking an experienced and highly hands -on Restaurant Manager to lead a vibrant, high -volume pub and grill located in the heart of Knysna. This well -established venue is known for its warm, welcoming atmosphere, classic pub fare, and strong local following.
The successful candidate will be a true operator at heart—someone who thrives on the floor, leads from the front, and is deeply involved in the day -to -day running of the business.
Key Responsibilities
Operations Management
Oversee daily restaurant and bar operations, ensuring smooth service across all shifts
Maintain high standards of food quality, presentation, and service delivery
Take a hands -on approach during service, stepping in wherever needed
Manage opening and closing procedures, cash -ups, and stock control
Ensure compliance with health, safety, and licensing regulations
Team Leadership
Recruit, train, and manage FOH and BOH staff
Lead from the front with a strong, visible presence on the floor
Drive a high -performance, accountable team culture
Schedule staff effectively in line with trading patterns
Conduct performance management, coaching, and disciplinary processes where required
Customer Experience
Maintain a welcoming, community -driven atmosphere where guests feel valued
Handle customer feedback and resolve complaints professionally and efficiently
Be present and engaged during peak service periods
Financial Management
Manage budgets, cost controls, and profitability targets
Monitor food and beverage costs, wastage, and stock variances
Analyse sales trends and implement strategies to increase revenue
Marketing & Events
Support and execute promotions, specials, and events (e.g. live music, themed evenings)
Work with marketing initiatives to drive foot traffic and repeat business
Requirements
Requirements
Minimum 3–5 years’ experience in a Restaurant or Pub Manager role
Proven experience in a busy, high -volume environment
A strong, hands -on operator who is not afraid to get involved at every level of the business
Action -oriented mindset with the ability to make quick, effective decisions
Willingness to work long and demanding hours, especially during peak trading periods
Exceptional staff management skills, with a track record of building, motivating, and managing high -performing teams
Solid understanding of stock control, cost management, and reporting
Excellent customer service and communication skills
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in South Africa.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in South Africa, connecting you to thousands of jobs fast!
Find the best jobs in South Africa, apply in 1 click and get a job today!