Senior Operations Manager I (Northern Cape Region)

Company: Komatsu South Africa 

Location: Kathu Admin 

Reference Number: 8433 

Grading: E1

EE Position

Komatsu has a leadership opportunity available for a Senior Operations Manager for the Northern Cape region overseeing Kathu, Sishen, Khumani and Kolomela operations.

Minimum Requirements

· B.Tech/B.Eng Degree (Mining, Mechanical, or Electrical Engineering)(NQF 7)

· 10+ years of experience in the mining industry, specifically servicing Tier 1 mining customers.

· 5+ years of experience in a senior operational management role.

Or

· 20+ years of experience in the mining industry, specifically servicing Tier 1 mining customers.

· 10+ years of experience in a senior operational management role.

Advantageous:

· GCC (Government Certificate of Competency) certification.

· Management Diploma/Certification (advantage).

Experience:

· Demonstrated experience leading technical teams within the Heavy Earthmoving Equipment (HEE) industry.

· Proven business and financial acumen.

Knowledge:

· Strong knowledge of Komatsu products or equivalent heavy earthmoving equipment used in mining.

· Proficiency in MS Office (Excel, Word, PowerPoint, Visio) and SAP reporting.

Essential Skills

· Strategic leadership and change management.

· Strong analytical, problem-solving, and decision-making abilities.

· Excellent negotiation and communication skills, particularly in complex contract discussions.

· Experience in operations and process improvement.

The role:

· Strategic planning and translating organisational goals into business plans.

· Management and development of employees

· Planning, monitoring, and controlling monetary resources for the depot.

· Contracts/supplier management

· Key account marketing and sales management, including contract negotiations

· Networks, builds, and maintains sound business relationships with customers

· Participates in the unit sales process in support of the Product Sales function and in conjunction with head office functions (Marketing & Sales, Pricing, Product Support, Mining department, R&M Contracts)

· Product and application support for customers and the region

· Approves, plans, and budgets for product support resources – staff, tools, assets, etc.

· Technical service management

· Approves, consolidates, and drafts overall budget and plan for technical functions relating to service and service contracts

· Leads and directs quality of technical service

· Analyses, authorise and makes decisions on re-work and credit notes within level of authority and policy resolves complex queries and problems internally and with customer

· Reports on service statistics, down-time, parts availability, and other measurement metrics and makes recommendations on improvements

· Supply, warehousing (inventory management) and distribution of Units and Parts

· Initiates and requests warehouse requirements

· Leads and directs the supply, inventory management and distribution functions

· Resolves critical problems relating to the availability of stock items & emergency orders

· Liaises with customers with regards to issues impacting on the availability of parts/machines/components

· Reports on consolidated inventory and makes recommendations on continuous improvement issues

· Operational Site Management

· Approves business plans submitted

· Manages and approves work executed

· Authorises financial transactions

· Monitors depot metrics – profitability, service quality, inventory and other measures

· Drafts financial reports and makes recommendations on problems & issues

· Gathers operational data from branch/depot with regards to critical measures/metrics/financial data

· Consolidated financial reporting

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.