Senior Technical Specialist (Application Support Specialist

    SENIOR TECHNICAL SPECIALIST (APPLICATION SUPPORT SPECIALIST)

    (Payclass 12; Permanent Position)

    IT SERVICE MANAGEMENT

    ENTERPRISE INFRASTRUCTURE SERVICES

    INFORMATION & COMMUNICATION TECHNOLOGY SERVICES

Key responsibilities include:

• Solution design leveraging ITIL and ITSM frameworks


• Designing, maintaining, managing, and developing the ITSM (ServiceNow) business-critical ICT system and/or infrastructure service components


• Responsible for developing and implementing systems and services through project work


• Provides technical leadership

For detailed information on this post, please view the job description on the following link: (view)

The 2026 annual cost of employment, including benefits, is between R1 096 962 and R1 290 542

To apply, please visit the UCT Internal Careers site (For Internal Applicants) to create a profile and submit your application. Please complete/attach the following to your profile before submitting your application:

• A letter of motivation, outlining how your expertise aligns with the position's requirements


• A detailed Curriculum Vitae (CV).


• Highest qualification


• Copy of your qualifications and ID.


• Three referee names which must include their title and name, position details, relationship with you, their e-mail address and telephone number.

An application which does not comply with the above will be regarded as incomplete and might not be considered. Only shortlisted candidates will be contacted and maybe required to undergo competency assessments. References may be requested by UCT at any stage of the selection process.

Enquiries about the application process are to be addressed to Mrs Tracy Moore at [email protected]. Please do not send or submit job applications/CVs via this e-mail.

Telephone: 021 650 5405                  Website: www.icts.uct.ac.za

Reference number: ID1565              Closing date: 30 October 2026

UCT is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups. Our Employment Equity Policy is available at  https://uct.ac.za/oic/employment-equity.

When you apply for a position at UCT, we collect your personal information to assess your application, communicate with you, and coordinate interview logistics. Information such as race, gender, nationality, and disability status is used to support our Employment Equity obligations. We also verify your references, qualifications, conduct criminal and, for certain roles, credit checks. For more information about how the University of Cape Town uses personal information and your rights, please email [email protected]

The University reserves the right to extend the closing date for applications if deemed necessary and reserves the right to make no appointment.