Spa Therapist/FOH

• 5-Star Wellness Treatments: Deliver exceptional spa treatments—including deep tissue, Swedish, and hot stone massages, facials, manicures, and pedicures—to the highest luxury standards. 
  
• Front of House & Hosting: Provide a warm, professional welcome during guest arrivals, handle check-ins/outs, and host guests during high tea or dinners. 
  
• Spa Administration: Efficiently manage spa bookings, handle telephonic and email enquiries, and coordinate schedules using lodge booking systems. 
  
• Boutique & Retail: Assist with curio shop sales, maintain treatment room hygiene, manage spa stock control, and proactively upsell retail products. 
  

Requirements

• Qualifications: A recognized national or international diploma/qualification in Somatology or Beauty/Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP, or CIBTAC).
  
• Experience: Minimum 2–3 years of experience in a luxury hotel, destination spa, or 4/5-star safari lodge environment.
  
• Communication: Flawless English communication skills; being bilingual (English & Afrikaans) is highly advantageous for our team structure.
  
• Attributes: Exceptional grooming standards, a calm and confident demeanor under pressure, strong administrative skills, and a genuine passion for high-end hospitality. 
  

Benefits