Store Manager Yuppiechef Willowbridge

Who we are and what we’re looking for

We’re Yuppiechef and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well, we do that through our Omni-channel shopping experience, providing our world-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 25 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group. We are looking for a Store Manager to join our team. Exciting times!!

Who you are 

You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. 

You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.

 You care about how people feel when they connect with a brand and want to make every interaction world-class.

 What your role would be 

• Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team 
• Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge 
•  Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience 
• Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination. 
• Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand. 
•  Oversee all store related processes and continually look at ways to improve them. ● Regular connections with the retail leadership team ensuring key projects and goals are being achieved.

• Minimum of 5 years in a store management role with at least 2 years in a premium brand. 
•  Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology 
•  Experience in people management. 
• Experience in a customer-centric brand ● Strong business orientation