Supervisor General Merchandise

Grade 12
1 – 2 years experience in retail experience

Competencies

• Ensure that hygiene, housekeeping, cold chain and safe working standards and maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are executed timeously and adhered to
• Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed
• Prevent wastage/shrinkage/damages
• Check correct pricing e.g. labels
• Complete all relevant administration/documentation
• Plan and implement sales promotions
• Approach and advise customers on products, listen to customers’ requests, provide the required product or services and handle customers in a courteous and businesslike manner
• Monitor budgets (expenses, turnover, gross) and take required action
• Optimise stock levels e.g. always in stock, never overstocked through effective ordering and efficient handling of returns
• Communicate effectively with employees, management, customers and suppliers
• Ensure that all equipment is maintained in effective working order and operated in accordance with laid down standards
• Manage employees to ensure standards are maintained by competent, motivated employees.
• Supervisors will be required to carry out relevant discipline processes

Closing date: 16th June 2026