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Support Specialist

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Job Description - Support Specialist


Provide technical support to end-users for the ERP system. Troubleshoot issues, provide solutions, and escalate problems as needed. Document support requests and resolutions.

Requirements



Diploma or degree in Information Technology or related field.



3+ years of experience in IT support, with a focus on ERP systems.



Strong troubleshooting and communication skills.



Experience with support ticketing systems.



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