Technical Support Specialist (Linux)

• Handling the installation, configuration, maintenance, and administration of Linux servers.
  
• Proactively monitoring system performance, capacity, and overall health.
  
• Investigating and resolving technical incidents and general service requests.
  
• Managing OS patches, vulnerability remediation, and system security hardening to ensure compliance.
  
• Providing ongoing database support, including performing necessary backups and restores.
  
• Troubleshooting networking, connectivity, and various infrastructure-related issues.
  
• Managing file systems, user/group permissions, and supporting application deployments.
  
• Developing technical procedures and participating in after-hours or standby support to assist customers and internal teams.
  

• 3 - 5 years of relevant background in technical support, infrastructure support, or Linux administration.
  
• Hands-on experience with enterprise Linux environments, specifically RHEL and AlmaLinux, including installation, maintenance, and troubleshooting.
  
• Strong understanding of essential networking protocols and tools such as DNS, TCP/IP, SSH, NFS, and firewall management.
  
• Capability to automate tasks and manage infrastructure using Bash scripting and Python.
  
• Experience with server monitoring, performance tuning, and capacity planning.
  
• Knowledge of Linux security hardening, patch management, vulnerability remediation, and adherence to compliance standards.
  
• Experience working with Apache, Tomcat, and Java-based enterprise applications.
  
• Hands-on experience with virtualization platforms (Proxmox, VMware, Hyper-V) and container technologies like Docker and Podman.
  
• Proven experience in managing backup solutions and implementing disaster recovery strategies.
  
• Strong troubleshooting, problem-solving, documentation, and customer support abilities are essential.
  

Requirements