Technical Writer

Qualifications and experience

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  Minimum diploma in Publishing, Business Information Sciences, Engineering, or IT (a degree or similar qualification is advantageous).

  
  


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  Minimum 3 years’ experience in technical writing or documentation-related roles.

  
  


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  Experience working with technical writing standards (e.g., ASD STE100 or similar) is beneficial.

  
  


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  Editorial or proofreading experience is advantageous.

  
  


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  Ability to follow clearly specified rules and procedures.

  
  


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  Demonstrated ability to complete tasks efficiently with minimal impact on project deadlines.
  
  

  
  

Key technical skills

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  Ability to create accurate, clear, and user-friendly technical documentation.

  
  


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  Proficiency reviewing and validating documentation for accuracy, technical depth, and completeness.

  
  


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  Strong understanding of documentation standards, including ISO, MIL-STD, and DEFSTAN.

  
  


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  Ability to translate engineering inputs into structured and standardized documentation.

  
  


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  Competence in document control, version management, and applying security protocols.

  
  


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  Ability to work within multidisciplinary teams and provide clear communication on documentation requirements.

  
  

Key responsibilities

1. Compile Technical Manuals

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  Work closely with engineers to collect and translate complex technical data.

  
  


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  Prepare manuals, guides, procedures, and specifications aligned with project requirements.

  
  


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  Continuously update documentation to reflect product changes.

  
  


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  Adhere to documentation standards and ensure accuracy, clarity, and compliance.

  
  


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  Manage document versions and apply all necessary revisions.

  
  


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  Ensure classified information is protected and handled according to security guidelines.

  
  

2. Conduct Technical Research

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  Perform in-depth research to accurately document product functionality and workflows.

  
  


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  Participate in product testing and validation to ensure documentation reflects actual performance.

  
  


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  Support internal teams and customers by addressing documentation-related queries.

  
  


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  Provide technical advice on documentation processes where applicable.

  
  

3. Process Improvement and Innovation 

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  Identify and implement best practices, tools and innovative methods to streamline documentation workflows and improve content quality.

  
  


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  Collect and apply feedback from users and stakeholders to continuously improve the relevance and effectiveness of documentation. 

  
  


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  Edit and update technical content to ensure it remains accurate, consistent and easy to understand. 

  
  


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  Perform routine audits of documentation to align content with the latest product features and updates. 

  
  


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  Leverage content management systems (CMS) to efficiently organise, update and control access to technical documentation.