1 Review and prioritize repair jobs in line with SLA requirements
2 Perform diagnostics to identify faults on returned products
3 Assess warranty validity based on manufacturer policies
4 Conduct repairs, including component replacement and software updates
5 Test and verify functionality of repaired units
6 Accurately update job cards and system records with repair details
7 Process warranty claims in relevant systems or portals
8 Communicate job status updates to internal teams and stakeholders
Digitalplanet
Our Mission: Enriching every South African's life with access to technology. What we do: Through our incredible partnerships, we create new business opportunities for some of the world's leading technology brands. How we make it happen: From technology merchandising to warehousing, logistics, e-comm...
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