Change and Training Manager - AI Adoption

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

9 Month Fixed Term Opportunity

Shape how AI is adopted at Officeworks

We're on an exciting journey to embed AI-powered ways of working across Technology, and we're looking for a Change & Training Manager to help bring our people along the way.

In this pivotal role, you'll lead the learning, onboarding and change strategies that help teams confidently embrace AI-native practices. You'll create engaging training programs, practical resources, and adoption frameworks that enable our people to learn faster, adapt quicker, and thrive in a changing environment.

What you'll do

• Design and deliver AI-focused onboarding, training and learning pathways.


• Lead change and adoption initiatives across Technology.


• Create practical guides, toolkits, communications and playbooks.


• Partner with technology leaders, engineers and L&D specialists.


• Build communities of practice and train-the-trainer programs.


• Measure adoption and continuously improve the learning experience.

#LI-HYBRID

About you

Experienced in change management, learning & development, or transformation.
Passionate about helping people embrace new technology and ways of working.
Strong communicator who can simplify complex concepts.
Comfortable working in fast-moving, evolving environments.
Practical understanding of AI, technology, or digital transformation.

Why Officeworks?

This is a rare opportunity to help shape the future of work at one of Australia's leading omnichannel retailers. You'll play a key role in building AI capability, driving meaningful change, and empowering our teams to succeed in a rapidly evolving technology landscape.

Ready to help bring AI adoption to life? We'd love to hear from you. 

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 


• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.


• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.


• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family


• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs


• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia


• Take advantage of outstanding learning and development programs to support your career growth


• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.