Customer Service - Italian and English - Electronic warranties

Description

We select a teleoperator with native or bilingual ITALIAN who speaks English (C2 level).

Your mission will be to provide support to a company specialising in warranties and insurance of electronic devices for the management of coverage for possible incidents that customers may have.

What do we offer you?

• Temporary contract with a duration of 4 months with real possibilities of continuity.


• On-site training within the contract that will be in English (2 weeks from Monday to Friday 9h-17h).


• 39 hours per week (worked 5 days a week) from Monday to Saturday.


• Shift to be confirmed (Two Saturdays a month are free).


• Salary of 18.500€ gross per year.


• This position is on-site at our Seville offices, with a contract from the first day of training, with the possibility of a hybrid mode once the learning curve has been overcome.

Benefits:

• Work in a company with real possibilities for growth.


• Language classes for all employees.


• Employee experience programme with activities every week.


• Special discounts on technology and more.


• Bring a Friend Programme where you can receive bonuses for referring your friends.

What do we need?

• Native or bilingual (C2) level of Italian.


• Native or bilingual (C2) level of English.


• Previous experience in customer service and knowledge of similar products is valuable.


• Ability to adapt to the client.


• Based in Seville or willing to relocate, with availability to work on-site / hybrid.

Start date: End of June.

At Foundever, we bet on you:

• "Continuous Growth": Innovative training plan so you never stop growing.


• "Integral Wellness":
  - Move Well: Exercise routines and practical tips.
  - Eat Well: Articles, recipes and nutritional guides.
  - Live Well: Tools for work-life balance and mental health.
  - Do Well: Wellness activities and actions that make a difference.

Create your best moments.   Join the #FoundeverLife

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.