Customer Service Representative (m,f) : Dutch

Empresa : Personalbüro U. Herrmann

Tipo de empleo : Tiempo completo

Not City Specified

Descripción del trabajo - Customer Service Representative (m,f) : Dutch

Start: 20.07.26 and 03.08.26

Work model: On-Site/hybrid model possible (2–3 days per week on-site, depending on performance)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

Handle inbound customer inquiries via phone, chat, and email channels

Support customers with mobile, internet, and TV-related questions and issues

Assist with SIM card activation, mobile data setup, and account-related requests

Guide customers through TV box installation and home internet setup processes

Troubleshoot basic technical issues and provide effective solutions

Deliver professional, customer-focused, and solution-oriented support

Identify cross-selling and upselling opportunities when appropriate

Maintain accurate customer records and interaction notes

Collaborate with colleagues and internal teams to ensure high-quality customer service

Meet service quality, productivity, and customer satisfaction targets.

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Customer Service Representative (m,f) : Dutch

Descripción del trabajo - Customer Service Representative (m,f) : Dutch

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