Customer Solutions Manager

🚀 The Opportunity

At Maersk, we’re pioneers in global logistics, constantly reimagining how we serve our customers. As we expand our capabilities to deliver fully integrated, end‑to‑end logistics solutions, we’re looking for leaders who can help shape the future of our industry.

As a Customer Solutions Manager, you will play a pivotal role in designing and delivering innovative, customer‑centric solutions.

You’ll lead a team of skilled professionals and collaborate closely with product management, CX, supply chain development, and sustainability teams.

Your work will drive efficiency, strengthen partnerships, and simplify complexity for customers worldwide.

This is your chance to influence the future of logistics and be part of a high‑impact team driving meaningful change. 🌟

🎁 What We Offer

At Maersk, your growth is our priority. You’ll have access to world‑class development programs, competitive benefits, and a culture built on collaboration and performance. Working across continents and diverse teams, you’ll join an inclusive environment where your ideas matter and your contributions shape tomorrow’s solutions.

Our commitment to sustainability, innovation, and operational excellence means your work will have a tangible impact—economically, socially, and globally. We empower our people to take ownership, drive change, and continuously elevate both customer experience and internal processes. 🌱🌐

🧭 Your Role

As a Customer Solutions Manager, you will:

• Lead a team to identify opportunities, design solutions, and increase win rates.
• Coach and develop team members to confidently lead pursuits and ask critical questions that strengthen solution quality and award probability.
• Ensure solution teams are well‑informed, positioned for success, and recognized as key partners in opportunity management.
• Act as an escalation point to remove barriers, standardize processes, and enhance overall performance.
• Monitor opportunity pipelines, balance workload distribution, and optimize team efficiency.
• Collaborate continuously with Heads of Integrated Sales to identify opportunities and drive joint initiatives.
• Work cross‑functionally to align solutions, improve efficiency, and support business growth. 🤝

💡 Key Competencies & Skills

• Strong commercial acumen with the ability to identify customer needs, match them to Maersk’s capabilities, and build compelling value propositions.
• Proven leadership and stakeholder management skills.
• Excellent communication, including business writing.
• Deep understanding of logistics, supply chain management, and customer‑focused solution design.
• Solid project management and problem‑solving capabilities.

🌟 Why Join Us?

You’ll be part of a global leader in integrated logistics, contributing to initiatives that redefine the industry. Your work will support Maersk’s strategic growth while creating real impact for customers and communities worldwide.

If you’ve read this far, we’re excited about your interest. If you see yourself thriving in this role and want to be part of Maersk’s journey, we’d love to hear from you.

Submit your application and take the next step in your career. 🚢✨

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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