Customer Support Agent with German

Salary :

€26,250 - 26,250 yearly

Empresa : SumUp

Tipo de empleo : Tiempo completo

Barcelona

Número de solicitantes

000+

Solicite ya

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Descripción del trabajo - Customer Support Agent with German

As part of our international Customer Support Team, you’ll be the voice of SumUp for our German speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.

This is more than a support role it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.

???? What you’ll do

Be the first point of contact for our German merchants — helping them succeed with empathy, patience, and a problem-solving mindset.

Manage, prioritize, and resolve customer requests efficiently through calls, emails, and chats.

Deliver a best-in-class customer experience across a range of topics (Banking, Invoicing, CNP, and more).

Collaborate closely with internal teams to ensure smooth resolutions and constant process improvement.

Continuously learn about our products and services to provide accurate, up-to-date support.

Original job Customer Support Agent with German posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Support Agent with German

Descripción del trabajo - Customer Support Agent with German

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