Descripción del trabajo - Dutch speaking Customer Support - Alicante, Spain
Customer Service Representative (Dutch-speaking) – Alicante, Spain
Do you want to live and work under the Spanish sun while working for one of the biggest telecom providers in the Netherlands? This is your chance!
For our client in Alicante, we are looking for enthusiastic Dutch-speaking customer service representatives.
What do you get?
Salary: €2,094.66 gross per month (full-time)
Bonus: Average of €150 gross per month, with a maximum of 15% of your monthly salary
Contract: Permanent contract (indefinite term) with a 2-month probation period
Working hours: Choose between 32, 34, 36 or 39 hours per week
Training: Paid 2-week training so you start fully prepared
Hybrid working: After the mandatory two-week onboarding period in the office, you can work partly from home depending on your performance (3 days at home, 2 days in the office)
Location: Modern and friendly office in Alicante
Growth opportunities: Develop towards Team Leader, Trainer or another internal role
International team: Work alongside friendly Dutch-speaking colleagues
Relocation: Possibility of a relocation package if you qualify
Support: Help with the administrative side of living and working in Spain
Work environment: Work within an international company with plenty of development opportunities
What will you do?
As a customer service representative, you help customers with questions about mobile telephony, internet and television. For example:
Activating a SIM card
Solving mobile internet problems
Investigating slow internet connections
Helping customers install equipment
Answering technical questions and offering suitable solutions
Besides delivering excellent service, you also play a commercial role. You spot opportunities for cross-selling and upselling, and you advise customers naturally on products or services that truly suit them.
Who are we looking for?
You speak and write fluent Dutch (C2 level)
You have at least B1-level English
You are customer-friendly, strong communicator and commercially minded
You think in solutions and work proactively
You are good with computers and have an affinity with technology
You have the right to live and work in Spain and hold the necessary documentation
Working hours
Monday to Friday: 08:00 – 20:00
Saturday and Sunday: 09:00 – 17:30
Why choose this role?
You get the chance to build an international career while enjoying life in Spain. You'll join an informal, social work environment where personal development is central and where your commitment is rewarded with great growth opportunities.
Ready for a new adventure in Spain? Apply today and discover what this step can mean for your career.
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