F&B Supervisor - Pestana CR7 Gran Via Madrid

Scope

Ensure a successful daily operation of the F&B department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations.

Responsabilities and areas of action

Coordinate the restaurant and bar team
- Provide clear guidance to team members, assigning work and instructing the team in the details of the work.
- Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met.
- Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures.
Ensure restaurant rooms preparation
- Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services.
- Plan and coordinate all room service activities to ensure efficient operation.
Ensure quality standards
- Visually inspect F&B outlets and equipment for cleanliness and physical appearance.
- Coordinate events, in particular the organization of spaces and the coordination of suppliers. Assist clients during events in everything that may be necessary.
- Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets.
- Review trends in food services. Recommend and initiate changes to maximize goals and objectives.

Behavioral Competencies

Technical Competencies