Descripción del trabajo - Kam Fixed Wings (F/M/X)


KAM Fixed Wings (F/M/X) Ajalvir


 


At ITP Aero Ajalvir we are looking to incorporate a person into the KAM team.


 


The person who joins will be responsible for carrying out the following activities:


 


• Customer focal point, liaison between customer and workshop to transfer customer requirements and provide full and clear information of engine repair from a technical, quality, time and cost point of view, providing customer satisfaction and total confidence in the company and process.


• Improve customer satisfaction by building trust in business relationships, providing quality and quick responses.


• Contract and agreement management, risk management, contract review.


• Preparation of repair cost estimates, ensuring the achievement of the company's internal objectives in terms of budgetary policy.


• Development of new business opportunities to improve ITP's position against competitors.


 


What profile are we looking for?


 


Education: Degree in Aeronautical Engineering desirable.


Knowledge and experience:



  • Experience in developing a customer satisfaction program to boost loyalty.

  • Financial management control of strategic accounts

  • Experience in MRO processes and business.

  • Project/Program Management

  • Knowledge and experience in civil and military engines is an added value.


 


Soft Skills


Multidisciplinary teamwork.


Results oriented.


Active communication with the client.


 


High English & High Spanish.


 


What is the location of the internships?


Ctra Torrejón-Ajalvir, M-108, KM 4, 28864 Ajalvir, Madrid


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