Manager Delivery Excellence

Manager Delivery Excellence \nLocation: Barcelona\n\n \nJoin us as a Delivery Excellence Manager in Barcelona and be part of a global transformation journey within Procurement Excellence. \nLead end-to-end process improvements, digital innovation, and strategic SSO partnerships that drive real business impact. If you thrive in agile environments, love solving complex problems, and want to shape the future of procurement services, this role is for you.\n\nAt dsm-firmenich, being a force for good is not optional. Diversity, Equity \u0026 Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers \u0026 Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.\n\nYour key responsibilities\n\n \nImpact on strategy \u0026 contribution :\n\n \nThe role of the Delivery Excellence Manager:\n\n \n1\\. Manages and leads relationships with the SSO and key stakeholders across multiple end-to-end service scopes. This includes supporting the dsm-Firmenich SSO in expanding its scope and enhancing performance, while effectively managing demand within the procurement organization\n\n \nMain responsibilities include:\n\n \n\u2022 Independently leads several processes E2E centralization, ensuring the service scope is integrated as per the project plan (on time, on budget and on quality) and according to the Delivery Excellence standards. \n\u2022 Leads to the process design/ improvement. Validates the process solution. \n\u2022 Drives the procurement SSO demand pipeline management for specific service scope E2E, evaluates, and prioritize as per business needs. \n\u2022 Define process performance metrics and supports implementation. Monitors operational performance. \n\u2022 Contributes to validate the process documentation and process maps as per taxonomy and documentation standards. \n\u2022 Ensure continuous dialogue with process stakeholders, business functions and SSO functional owners\n\n \n2\\. The Delivery Excellence Manager role leads and manages the global project portfolio for various end-to-end service processes by: \n\n \n\u2022 Collaborating with/support business teams to identify, develop and execute continuous improvements and digital opportunities for the SSO services they receive \n\u2022 Represents Procurement Excellence building a strong relationship and trusting partnership with all functions to ensure alignment and enabling the improvements and project initiatives execution \n\u2022 Leads/support the adoption of latest processes and solutions to drive process compliance and efficiency by leveraging Innovation solutions and AI implementation \n\u2022 Acts as a PMO and leads global projects for the procurement organization\n\nWe bring:\n\n\u2022 Opportunity to work in an international organization with colleagues coming from all over the world \n\u2022 Diverse, continued internal growth and career opportunities. \n\u2022 Empowerment to make meaningful contributions while upholding ethical standards. \n\u2022 Responsibility and accountability in living company values and driving sustainable solutions. \n\u2022 Supportive environment where individuals are empowered to progress and contribute to meaningful change.\n\nYou bring\n\n \n\u2022 Tertiary qualifications, from the areas of Business administration /Commerce/Engineering/Supply chain \n\u2022 In-depth knowledge of and experience with S2P policies, processes, and solutions in SAP \n\u2022 Experience in project management and agile ways of working. \n\u2022 Good ability to assess business needs and able to translate them in value creation \n\u2022 The ideal candidate has the following competencies and skills \n\u2022 PMO skills, with a knack of analytics, numbers and digital savviness \n\u2022 Strategic thinking, solution-oriented with excellent analytical and planning skills \n\u2022 Pragmatic, hands-on mentality with high resilience and ability to zoom-in and out (details vs. big picture) \n\u2022 Can do mentality, excellent communication, stakeholder management and influencing skills \n\u2022 A team player with focus on value delivery, ability to cope with ambiguity, manage conflicts, work fast in a changing environment \n\u2022 Fluent written and spoken English. Additionally, language knowledge is an asset \n\u2022 Proven experience working with SSO\n\n \nAbout dsm-firmenich\n\n \nAt dsm-firmenich, we don\u2019t just meet expectations \u2013 we go beyond them. \nJoin our global team powered by science, creativity, and a shared purpose: to bring progress to life. \nFrom elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions \u2013 every single day. Whether it\u2019s fragrance that helps you focus, alternative meat that\u2019s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. \n \nAnd while you\u2019re making a difference, we\u2019ll make sure you\u2019re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They\u2019re essential to our future. \nBecause real progress only happens when we go beyond, together. \n \n\n\nInclusion, belonging and equal opportunity statement \n\n\nAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work \u2013 and that\u2019s exactly the kind of culture we\u2019re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. \n \nWe\u2019re proud to be an equal opportunity employer, and we\u2019re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we\u2019re committed to reflecting the world we serve. \n \nWe welcome candidates from all backgrounds \u2014 no matter your gender, ethnicity, sexual orientation, or anything else that makes you. \n \nAnd if you have a disability or need any support through the application process, we\u2019re here to help \u2013 just let us know what you need, and we\u2019ll do everything we can to make it work. \n \n\n\nAgency statement \n\n \n \nWe\u2019re managing this search directly at dsm-firmenich. If you\u2019re applying as an individual, we\u2019d love to hear from you. We\u2019re not accepting agency submissions or proposals involving fees or commissions for this role.\n