Onsite Payments Associate

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

We are looking for a motivated and curious professional to join our Payments Operations team in Madrid. This role offers the opportunity to grow in the fast-moving world of digital payments and onsite payments, working hands-on with payment processes across multiple markets. We value strong analytical thinking, problem-solving skills, project management, organization, and the ability to collaborate cross-functionally with product and tech teams. As part of the team, you will help us manage and optimize our payment processes, and also help Fever to grow in new markets working hand to hand in several projects with the Expansion team. The role is a perfect fit for someone eager to develop operational skills while contributing to strategic and operational projects with real impact.

About the Role:

• Analyze and optimize payment processes to enhance efficiency and user experience.


• Monitor and report on payment performance KPIs across different markets, identifying trends and areas for improvement.


• Review, negotiate, and manage contracts related to payment service providers (PSPs), acquirers, and other payment partners.


• Lead the onboarding of new payment methods and providers, coordinating with product and tech teams for seamless integration.

 About You: 

• Bachelor's degree in Engineering, Finance, Business, Data Analytics or a related field.


• 0-2 years of relevant experience (e.g., consulting, operations or tech related) is a plus.


• Knowledge in Excel/Google Sheets (SQL and data visualization are nice to have to have).


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• High level of English.

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance


• Opportunity to have a real impact in a high-growth global category leader


• 40% discount on all Fever events and experiences


• Work in a location in the heart of Madrid


• Home-office friendly


• Health insurance


• Gympass membership


• English Lessons


• Other benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.


• Responsibility from day one and professional and personal growth


• Great work environment with a young, international team of talented people to work with!

#LI-Hybrid