People Systems Specialist

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We’re looking for a People Systems Specialist with deep expertise in payroll systems, particularly SAP SuccessFactors EC/ECP and Kronos, to join our People & Culture team on a 12 month fixed term contract. This role is open to candidates working remotely as well as those based locally.

This role sits within People Systems and is focused on improving how our systems support payroll outcomes not owning payroll processing or core system configuration (which sits with Technology). Instead, it operates at the intersection of payroll knowledge and systems optimisation, ensuring our platforms are designed, utilised, and continuously improved to meet business and compliance needs.

You will play a key role in enhancing system processes, identifying opportunities for automation, and ensuring payroll-related functionality across EC/ECP and Kronos is operating effectively and efficiently. Working closely with Payroll, Technology, and broader People teams, you will help translate payroll requirements into scalable system solutions and improved user experiences.

In addition, you will hold ownership of Position Management and organisational structure within SuccessFactors, ensuring the integrity, governance, and alignment of positions and hierarchies to support workforce planning, reporting, and downstream payroll outcomes.

This is a hands-on role suited to someone who understands payroll deeply, but is motivated by improving systems, processes, and outcomes rather than performing payroll itself.

#LI-MR1, #LI-HYBRID

About you

You are a People Systems specialist with strong experience in payroll platforms, particularly EC/ECP and Kronos. You understand payroll concepts — including awards, EBAs, and legislative requirements — and how these interact with system processes, but your focus is on improving how systems enable these outcomes.

You’re naturally curious about how things work, proactive in identifying inefficiencies, and confident working across teams to uplift processes, controls, and system capability.

Core Experience & Expertise

• Hands-on experience working with SAP SuccessFactors (EC/ECP) and/or Kronos in a systems-focused capacity


• Strong understanding of payroll processes, awards, and enterprise agreements


• Experience with Position Management and organisational structure within SuccessFactors, including governance and data integrity


• Ability to translate business and payroll requirements into system improvements and enhancements


• Experience identifying and driving process improvements, automation, and efficiency within HR/payroll systems


• Strong focus on data integrity, system controls, and continuous improvement


• Ability to investigate and support resolution of system-related issues impacting payroll outcomes

Highly Regarded

• Experience working in large, complex or operational environments


• Exposure to HRIS/payroll implementations or system transformations


• Familiarity working across People Systems, Payroll, and Technology teams


• Qualifications in HR, Business Systems, IT, Accounting, or related fields

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 


• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.


• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.


• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family


• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs


• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia


• Take advantage of outstanding learning and development programs to support your career growth


• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.