¿ Luxury Automotion Expert - Spanish & English Madrid

Customer Service Agent with Spanish & English
Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices.
Your main responsibilities
Provide multi-channel customer support .
Handle customer inquiries, requests, and incidents efficiently.
Deliver an excellent customer experience in line with brand standards ¿.
What we offer
Permanent contract .
Full-time position (39 hours per week).
Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.
Gross annual salary: €22,100 (language bonus included).
Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends .
Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m. .
Training start date: 22/06/2026.
A stable role within a global, people-centered company .
Requirements
Previous experience in customer service.
Native or bilingual Spanish.
Advanced level of English (minimum C1).
Portuguese language skills are a plus ¿.
Customer-oriented mindset and good digital skills.
Work location
On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid .
Start date
22/06/2026

At Foundever, we invest in you
We support your professional and personal development through a comprehensive well-being approach:
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Eat Well: nutritional content and practical guides
Live Well: work-life balance, mindfulness, and stress management
Do Well: social impact initiatives and volunteering
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¿ Foundever is committed to equal opportunities, diversity, and inclusion, with zero tolerance for any form of harassment or discrimination.
This recruitment process supports blind CV screening.