Sales Assistant

This role is for someone who thrives in a fast-paced, high-standards environment. If you're organised, motivated, and looking to break into real estate, keep reading.

The Sales Assistant works closely with our Sales team and Sales Manager to ensure every client interaction, every property file, and every transaction is handled with precision and professionalism. This is not a passive support role, it is a key part of how we deliver results.

THE ROLE
You will work directly within the Sales team, supporting our agents and Sales Manager and making sure nothing falls through the cracks. You will own the day-to-day processes that keep deals moving and clients well-served.

This is an entry point into the real estate industry. You will gain hands-on exposure to how a high-performing luxury agency operates. For the right person, the experience and knowledge built in this role creates a clear path to Property Consultant or broader responsibilities within the company.

This role requires full commitment and a willingness to go beyond a standard office-based position. The schedule is dynamic and the standards are high.

KEY RESPONSIBILITIES
–    Supporting the sales team in the day-to-day management of active listings and viewing coordination
–    Preparing and opening properties for viewings. 
–    Handling enquiries via phone, email, and in person, ensuring every interaction reflects Drumelia's standards
–    Maintaining and updating the CRM, property database, and client records
–    Drafting and managing listing contracts and all related documentation
–    Day-to-day office operations
–    Ensuring all properties are accurately marketed and that every client receives an outstanding experience
–    Providing direct assistance to the Sales Manager across daily operations
–    Coordinating marketing actions for listings in collaboration with the marketing team
–    Supporting internal teams to ensure smooth operations and process flow

REQUIREMENTS
–    No real estate background required.
–    Fluent in English and Spanish; additional languages are valued
–    Highly organised, detail-oriented, and able to manage multiple priorities simultaneously
–    Strong written and verbal communication skills
–    Comfortable with CRM systems, Microsoft Office, and Google Workspace
–    Valid driving licence and own vehicle
–    Impeccable presentation and a professional attitude at all times
–    Available for a full-time, fully committed position

We are looking for candidates who want to build a long-term career at Drumelia. If you are looking for a comfortable or purely administrative role, this is not the right fit.

WHAT WE OFFER
–    A structured entry point into the luxury real estate sector, with real exposure from day one
–    Direct experience across sales, client management, marketing, and operations, the full picture of how a top agency works
–    Ongoing training and clear standards for professional development
–    Integration into a high-performing sales team with over 20 years of market leadership
–    Real career progression, high performers are recognised and promoted