(Senior) Claims Counsel/Handler native English

(Senior) Claims Counsel / Handler – native English

Description:

As a (Senior) Claims Counsel / Handler, based in our Barcelona office, you will form part of a dynamic team of professionals, focused on managing and analysing D&O, E&O, Crime, Cyber, W&I and EPL claims.

Responsibilities:

• Adjustment of a portfolio of Financial Lines claims, including: D&O, E&O, Crime, Cyber, W&I and EPL claims.
• Open and maintain claims files in electronic claims management system and ECF.
• Correspond with external stakeholders on claims developments.
• Monitor claims developments and report on them internally to management.
• Attend market meetings.
• Retain and manage external counsel, loss adjusters and other vendors.
• Set reserves.
• Negotiate settlements.
• Process payments.
• Identify and track claims trends impacting the book and/or wider market.
• Liaise with underwriting teams on individual claims, wording issues and claims trends.
• Participate in audits.
• Provide claims related training to underwriters.
• Speak at internal and external claims related events.
• Attend external talks and conferences.
• Travel for claims meetings, internal events, conferences and marketing events.
• Assist underwriters with the preparation of renewal presentations and pitches for new business.

Requirements:

• Native level English (additional languages an advantage).
• Claims handling, policy coverage or insurance litigation work experience, gained either working in-house or for a law firm or as a loss adjuster.
• Applicants with other relevant insurance industry or legal work experience considered.
• Familiarity with London market practices and procedures.

Profile:

• Strong communication skills, both verbal and written, with the ability to adapt to diverse audiences.
• Effective time management and organizational abilities to support a balanced and productive workflow.
• Commitment to providing thoughtful and responsive client support.
• Ability to remain focused and composed in dynamic or high-pressure situations.
• Collaborative mindset with a willingness to contribute to team success.
• Proactive attitude, with a sense of curiosity and motivation.
• Interest in working within a multicultural and globally connected environment.

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