Senior Revenue Operations Specialist

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.

We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.

From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About the role

We are looking for a strategic, hands-on Senior RevOps Specialist who will own revenue performance through systems, automation, and analytics, ensuring measurable improvements in acquisition efficiency, conversion quality, retention economics, and forecasting reliability.

You will combine CRM automation, performance analytics, and cross-functional governance to optimize the end-to-end GTM engine, proactively identify inefficiencies, and drive predictable revenue growth. This is a high-impact role: you design, implement, monitor, and iterate solutions that directly influence conversion, retention, and revenue. This is not a project management role; you build, ship, measure, and optimize.

Your missions

Revenue Performance Framework Definition

• Define and maintain the company-wide revenue performance scorecard, including metrics like CAC, Payback, NRR, LTV/CAC, conversion by segment, and ACV mix.


• Build cohort-based performance tracking to monitor retention across 3-, 6-, and 12-month periods by segment.


• Monitor revenue leakage and identify systemic inefficiencies across the full funnel, enabling proactive process improvements.


• Partner with Finance and Data teams to ensure accuracy, consistency, and actionability of revenue intelligence.
  
  

Process Optimization & Automation

• Optimize end-to-end GTM workflows, including onboarding, Sales, and Customer Success handoffs.


• Design and implement automation to eliminate repetitive tasks, ensure accurate data flow, and improve funnel efficiency.


• Own CRM architecture and governance, including lifecycle stages, object structures, permissions, validation rules, and system scalability.


• Continuously monitor and debug automations and workflows, ensuring revenue-critical processes remain reliable at scale.


• Document playbooks and enable adoption across teams, fostering process discipline and operational excellence.
  
  

Segment & Mix Optimization

• Track ACV evolution and performance by segment and monitor trends over time.


• Identify high-potential segments with the strongest LTV/CAC ratios to prioritize GTM resources.


• Refine lead scoring and routing logic based on downstream revenue quality, not just close rates.


• Partner with Sales, Customer Success, and Data teams to ensure segment-level insights translate into GTM strategy and execution.
  
  

Qualifications

Required

• 5+ years of experience in Revenue Operations, Sales Operations, CRM/RevOps Engineering, management consulting, or analytics/operations strategy in SaaS, high-growth tech, marketplaces, or other revenue-driven environments.


• HubSpot expert: deep, hands-on experience architecting workflows, custom objects, automations, and API integrations.


• SQL proficiency. Python or scripting capability and hands-on experience building AI-powered automations and workflows.


• API literacy: you understand how systems connect, can read API docs, and design integration flows.


• Strong understanding of subscription revenue metrics: MRR, Sales Velocity, CAC, LTV, NRR, payback period.


• Experience operating across multiple geographies or segments with different maturity levels.


• Fluency in English and at least one of: French, Italian, Spanish, or Portuguese.

Strong Plus:

• Experience with data visualization tools (Looker, Tableau, Metabase).


• Familiarity with conversational intelligence platforms and AI-powered sales tools.


• Background in high-volume SaaS, hospitality tech, or marketplaces.


• Experience integrating Customer Success operations alongside Sales operations.


• Experience building performance frameworks in B2B SaaS.


• Fluency in English + any language between French, Italian, Spanish, or Portuguese.

Our Benefits

• Competitive salary - We recognize your hard work and celebrate your success with exciting, performance-based incentives.


• Comprehensive health & wellness coverage - Your physical and mental well-being matter, and we’ve got you covered.


• Stock options - Be a part of our success with real ownership in Amenitiz.


• Get paid whenever you want - No need to wait until the end of the month - access your salary anytime.


• Flexible benefits - Save on meals, childcare, transportation, and training with our tailored remuneration options.


• Grow with us - Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities.


• Fuel your curiosity - We'll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track

#LI-CL1

Apply now to join our team and be a part of our exciting journey at Amenitiz!