ServiceNow Tech Lead (GRC, IRM & SecOps)

About Us
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.

Role Overview

Our client is a global technology and digital transformation consultancy delivering enterprise IT operations and cloud management solutions for large international organizations. Their teams help modernize IT infrastructure through automation, observability, and Service Management platforms.

We are looking for a ServiceNow Tech Lead with deep expertise in Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), and Security Operations (SecOps). In this role, you will lead the technical design, architecture, and implementation of enterprise ServiceNow solutions, ensuring successful delivery of risk, compliance, and security capabilities while guiding development teams and stakeholders throughout the project lifecycle.

CONTRACT: Contractor

COMMITMENT: Full-time

LOCATION: Valencia, Spain (Hybrid / Primarily On-site)

PROCESS: 2 Client Interview Process

NOTE: English-speaking environment. Spanish is not needed.

Responsibilities

• Lead the technical design and architecture of enterprise ServiceNow GRC solutions
• Define and oversee Entity Mapping and data model design to support successful IRM implementations
• Configure and implement GRC, IRM, SecOps, Business Continuity Management (BCM), and Third-Party Risk Management modules
• Provide technical leadership to development teams throughout the project lifecycle
• Collaborate with business stakeholders to translate governance and compliance requirements into scalable ServiceNow solutions
• Ensure solution quality, performance, and alignment with ServiceNow best practices
• Support integrations with enterprise security and IT systems
• Drive technical governance, code quality, and solution documentation
• Mentor developers and perform technical reviews
• Contribute to Agile planning, estimation, and delivery activities

• 7+ years of experience implementing ServiceNow solutions
• Strong hands-on experience with GRC, IRM, and Security Operations (SecOps)
• Experience implementing Business Continuity Management (BCM) and Third-Party Risk Management
• Experience leading ServiceNow solution architecture and technical delivery
• Strong understanding of governance, risk, compliance, and security processes
• Experience with JavaScript, ServiceNow platform configuration, and integrations
• Good understanding of ITIL and Agile delivery methodologies
• Excellent stakeholder management and technical leadership experience

Preferred Qualifications

• ServiceNow Certified Implementation Specialist (CIS) in GRC, IRM, SecOps, or related modules
• Experience with Privacy Management implementations
• Experience delivering enterprise-scale ServiceNow transformation projects
• Experience integrating ServiceNow with enterprise security, identity, and monitoring platforms