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Spanish Speaking Online Shopping Advisor -Remote in Greece

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Descripción del trabajo - Spanish Speaking Online Shopping Advisor -Remote in Greece

Description

Patrique Mercier Recruitment FR is thrilled to present an exciting role for a Spanish Speaking Online Shopping Advisor. If you have a passion for customer service and a keen interest in e-commerce, we invite you to apply for this position. As an Online Shopping Advisor, you will support Spanish-speaking customers by providing them with an exceptional shopping experience and assisting them at every step of their online journey.


Responsibilities

  • Assist Spanish-speaking customers through multiple channels including chat, email, and phone with their online shopping inquiries.
  • Offer detailed product information, tailored recommendations, and guidance during the purchasing process.
  • Address inquiries related to order status, returns, and exchanges in a professional manner.
  • Understand customer needs and provide personalized solutions to enhance the shopping experience.
  • Keep up-to-date with product knowledge, offers, and promotions to give accurate recommendations.
  • Maintain precise documentation of customer interactions to ensure thorough follow-up and record-keeping.
  • Collaborate closely with team members and departments to resolve issues and improve service quality.


Requirements
  • Fluency in Spanish and English, with outstanding verbal and written communication skills.
  • Previous experience in customer service, ideally within an online retail or e-commerce setting.
  • Strong interest in e-commerce and familiarity with online shopping trends.
  • Able to engage customers effectively, providing empathetic and efficient support.
  • Proficient in using customer service technology and e-commerce platforms.
  • Excellent organizational skills, capable of managing multiple inquiries and tasks.
  • A collaborative team player with a cheerful disposition and a commitment to customer satisfaction.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Spanish Speaking Online Shopping Advisor -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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Sobre la empresa

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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