Logo-of-Osapiens-hiring-for-jobs-in-España-on-GrabJobs

Technical Support Engineer (m/w/d)

icon building Empresa : Osapiens
icon briefcase Tipo de empleo : Tiempo completo
icon geo-alt Madrid

Número de solicitantes

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Descripción del trabajo - Technical Support Engineer (m/w/d)

At osapiens, we are committed to empowering businesses economically while promoting human rights and establishing ecologically sustainable and responsible corporate governance as a global standard.
We support global enterprises in over 60 countries in integrating sustainability and positioning themselves for the future. To achieve this, we develop comprehensive SaaS solutions that create transparency and sustainable growth across the entire value chain, meet ESG requirements, and automate manual processes.
  • Deal with customer queries about the functional scope of our mission critical B2B application
  • Independently accepting, evaluating and processing customer inquiries via our support portal
  • Pre-analyzes of coding and reproduction of the production issues
  • Coordination of troubleshooting and problem solving with colleagues from the technical departments.
  • Direct communication with customers regarding feedback or status requests
We love to continuously improve our services, launch new products continuously, and grow as a team - for this it is important to work together in the office 3+ days a week (Mannheim, Munich or Madrid)
  • Experience in 2nd level technical customer support (API support or similar)
  • Previous Experience working with Request Response Patterns (REST and/or SOAP), as well as the Toolset (PostMan and/or Selenium)
  • Excellent knowledge on the Languages REACT or Java Script
  • Strong technical affinity and enthusiasm for our innovative software solutions in the field of automation
  • Customer-first mentality with inner motivation to solve problems and alleviate conflicts
  • Fluency in written and spoken German and English is required
  • A purpose-driven mission with and for global industry pioneers in tackling complex challenges
  • Room for creativity through collaborative teamwork and an open communication culture
  • Flexibility and team bonding with our hybrid work options
  • Fuel for your growth journey, both personally and professionally
  • Sustainable mobility options, promoting eco-friendly commuting solutions
  • Fun team events and outings with our global teams
  • Inspiring workspaces in Mannheim and beyond
  • And, of course, free drinks and snacks
Original job Technical Support Engineer (m/w/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
thunder iconAuto-Apply to Similar Jobs
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

thunder iconAutomate Job Applications for Similar Jobs

Auto-Apply to Technical Support Engineer Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Technical Support Engineer Jobs in Spain

thunder icon

Get your Resume Reviewed for Free

GrabJobs spain
facebook icon instagram icon linkedin icon

GrabJobs es el portal de empleo nº 1 en Spain, que te conecta con miles de empleos clave ¡rápidamente! Encuentra los mejores trabajos de en Spain, ¡solicita en 1 clic y consigue un trabajo hoy mismo!

Aplicaciones móviles

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Política de privacidad Condiciones de uso