WW Channel Governance & KPI Manager

Description -

Description

The role consists of driving the Global Channel Process of Management and Key Performance indicators within the GRO (Global Revenue Operations).

Responsible for WW Channel Governance & KPIs for Global Commercial Channel (GCCE) in close collaboration with 7 HP Markets , reporting into Global Commercial Channel (GCCE) Governance & Performance Leader.

The WW Channel Governance & KPI managers works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors, leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

She/he exercises significant independent judgment within area of responsibility to determine the best method for accomplishing work and achieving objectives.

Responsibilities

• Support Market Channel Leaders, WW Channel Management leaders
• Drive Channel Governance process with Markets
• Publish Channel KPI in Reporting dashboards for L1 and L2 Management
• Drive analysis of Channel trends, executive storytelling.
• Align with GRO Data & Reporting, Enterprise Operations teams. Simplify, harmonize and streamline processes, data and timeline.
• Consolidate Market requirements on above topics, be Market advocates, present choice points to management for decision.

• Provide subject matter expert inputs to Channel Strategy team, represents Markets to the WW teams in the development of strategy & program changes.
• Advise COE/country stakeholders of local channel partner needs in the area of KPIs Programs and ensure an accurate flow of information between the local channel ecosystem and the COE.
• Identify/develop innovative/ breakthrough program metrics/benchmarks.

Education and Experience Required

• Broad experience of working routinely with Senior Executives (L2, L1 levels) and preparing executive-level financial analysis and communication
• Country and International (Market or Region) experience in Channel Sales, Commercial Channel, Distribution and Retail Management.
• Mastery of Channel KPIs (Sales, Inventory, Coverage, Productivity)
• Considered a plus: working knowledge of HP Systems: ChannelDNA, PSP, CSP, GTM360
• Experience of automation tools (Copilot Agents, PowerAutomate)
• 10+ years total experience, ideally in the IT industry.
• MBA highly desired, or advanced university degree. Master’s degree required.

Knowledge and Skills:

• Leadership: Able to lead effectively in a complex and political environment and deliver results; Able to influence without direct authority; Able to balance between competing priorities and be flexible and creative; Able to drive team performance to world class; Able to create and build highly effective teams and organizations; Able to communicate effectively across multiple levels in HP and the industry.
• Strategy Development & execution: Leads and executes the development and implementation of the distribution channel initiatives assigned to the role in order to maximize market segment penetration and profitable growth.
• Executive Engagement: Develops exceptional relationships with internal stakeholders and external channel partners as needed, up to senior executive levels.
• Cross Functional Management: Manages by influence and provides thought leadership to cross functional team and extended organization.
• Change Management' Develops methods for supporting innovation and change across the organization.
• Problem Solving- Approaches problems in a rational manner using sound strategies that ensures comprehensive understanding and effective resolution.
• Communication: Communicates effectively and can articulate HP Channel Strategy and vision both internally and externally.

Who are we looking for?

• A strong teammate with excellent English (additional languages are desired to join our WW team ):
  • Excellent stakeholders’ engagement skills with focus on trust and credibility to influence the course of action
  • Ability to build relationships across teams and cultures.
  • A unique voice and a talent to challenge status quo processes.
• An independent result-oriented professional with
  • Drive & a creative power to meet continuous challenges of the role.
  • Proven problem-solving skills.
• We love our work environment. We think you will too, It’s a friendly atmosphere with supportive leaders to bring your creativity to max

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"