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- Provide essential support to various teams throughout Europe, focusing on industrial communication devices and networks.
- Develop and adapt crucial documentation for industrial communication protocols such as Modbus, TCP/IP, and GOOSE.
- Conduct hands-on tests in a workshop environment to validate documentation accuracy.
- Manage the status of technical tickets, identify solutions within existing documents, and draft initial responses.
- Review and enhance training materials, providing fresh feedback and identifying areas for improvement.
- Maintain and update technical documents and the knowledge base to ensure information is current and accessible.
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