Case Manager (SCSEP)

About the Role

The Senior Community Services Employment Program (SCSEP) Case Manager provides case management and job development services through a job training program for individuals who are 55+, currently unemployed, meet specific income guidelines, and who may have multiple barriers that have made it difficult to find work and or sustain employment. The SCSEP Case Manager will recruit and enroll participants, as well as recruit and set up training sites where the participants refresh or obtain new job skills that will help them find part-time or full-time employment outside of the grant. After the participants are job-ready the SCSEP Case Manager then guides the participant on a path to seek and find employment within the community. The Case Manager will also support the participants with linking them to supportive services within the community and will need to be familiar with the coverage area and the local resources.

Qualifications

• High school/HISET and work experience; bachelor's degree with direct experience working in the field of Social Services preferred.


• Strong Interpersonal skills, with excellent verbal and written communication skills are required.


• Valid driver's license and car insurance is required.


• Experience working with individuals over the age of 55 is preferred. 

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.


• Establish professional and ethical relationship, develop/maintain individual plan for services.


• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.


• Develop and maintain effective communication and working relationships with referring staff and internal team.


• Develop and maintain knowledge of required outcome reporting system as required by project or grant.


• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.


• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.


• Model workplace appropriate attire, interactions, etc.


• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.


• Other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.


• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.


• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.


• 403(B) Retirement on date of hire for employees working 20 or more hours per week.


• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.


• 401(A) Retirement on date of hire for employees working 20 or more hours per week.


• PTO Accrual up to 15 days based on hours worked.


• Employee store discount


• Paid holidays


• Flexible Schedules


• Career Growth Opportunities