Manager, Operations (IT-OT Convergence)

External Open Resourcing

Location:  Malaysia (MY), Sarawak Energy (SEB) 

Company: Sarawak Energy Berhad, Information and Communication Technology (50034035), Cybersecurity & Risk Management (50034295), IT-OT Convergence 

Number of Openings: 1 

Job Category: Established 

Closing Date:

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KEY ACCOUNTABILITIES:

IT–OT Operations Leadership

• Lead and manage the technical team supporting SEB Power on IT-OT related matters, providing direction, prioritisation, and oversight to ensure reliable, secure, and high-performing operations.


• Lead primary support for Generation OT Network, Generation Control Center Network, OT Private Cloud system, and alternative support to the other IT-OT systems.


• Accountable for operation enforcement, monitoring and compliance OT Security aligned to International Electrotechnical Commission (IEC) 62443 standards


• Collaborate with the business to ensure OT security requirements are implemented, monitored and sustained in operations.

IT–OT System Governance & Assurance

• Establish and enforce governance of IT–OT integration in production environment including clear definition, documentation, and governance of all interfaces between OT and external networks.


• Provide technical oversight of data communication architectures in operations across OT and IT systems, ensuring secure technology selection, data flows, and system interoperability.


• Establish and maintain clear ownership and accountability structure for IT equipment, systems and applications in the OT environment.


• Ensure completeness and integrity of asset registers containing information on all IT equipment and applications.

Operations, Lifecycle Management & Incident Response

• Lead and coordinate secure lifecycle management activities, including system upgrades, patching, and deployment of IT security technologies within OT environments. Owns the final acceptance authority for service transition from engineering.


• Lead technical assurance (service transition or operational readiness) in projects involving IT–OT systems, ensuring security, reliability, and operational requirements are met prior to handover to operations.


• Lead the implementation of security controls, monitoring performance and initiating corrective actions where gaps or risks are identified.


• Ensure IT–OT related security incidents are resolved in a timely manner, with root cause analysis, and improvement plan.


• Ensure Disaster Recovery (DR) readiness and resilience for IT–OT systems, including regular updates to recovery plans, coordination of testing activities, and continuous enhancement of recovery capabilities


• Champion continuous improvement of operational stability, resilience, and efficiency in accordance with company priorities and operational requirements.

Stakeholder & Team Leadership

• Serve as the key technical liaison across IT, OT, vendors, and business units, ensuring alignment, effective communication, and timely resolution of cross-domain issues.


• Lead, develop, and mentor a multi-disciplinary IT–OT technical team, fostering collaboration across IT and OT domains and strengthening technical capabilities.


• Support continuous improvement initiatives and operational priorities, aligning IT–OT capabilities with evolving business and operational needs.

CHALLENGES OF THE JOB:

• Managing complex, mission-critical IT–OT environments, where system reliability, cyber security, and operational continuity must be balanced under strict performance requirements.


• Ensuring secure and stable IT–OT convergence, addressing challenges arising from legacy OT systems, evolving cyber threats, and integration with modern IT technologies.


• Providing timely and effective incident response and technical resolution, while maintaining system integrity and minimising impact to power generation operations.


• Navigating multi-stakeholder environments, coordinating across IT, OT, vendors, and business teams with differing priorities and technical perspectives.


• Maintaining compliance with cyber security standards and regulatory expectations while ensuring practical and operationally viable implementations.

QUALIFICATION & WORK EXPERIENCE:

• Bachelor’s Degree in telecommunications, computer network, engineering or related field.


• Minimum 10 years of relevant working experience in telecommunications, computer network or equivalent.


• Strong experience in OT environments and industrial systems, including control systems, OT networks, and related operational technologies


• Proven experience or certification in server/desktop infrastructure, networks including firewalls, routers and switches or hosting/storage infrastructure for production systems.


• Experienced in network or hosting/storage infrastructure /control systems.


• Experienced in asset inventory management systems, intrusion detection/prevention systems, backup systems, disaster recovery Services is highly desired.


• Experienced in OT DMZ Services and associated services like anti-virus updates, WSUS Patching Service and Process Control Domain Portal services.

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Preference will be given to internal candidate.