Segment Manager Lead - Public Sector

Do you want to shape digital solutions that truly matter for society?

I’m Anne Hedberg, Head of Business Management, and I’m searching for someone ready to grow with us at Telia B2B. This is a senior expert role combining analytical strength with empathy for customer needs and a genuine interest in societal impact.

What you’ll do:

In this role, you will lead the commercial agenda for the Public Sector segment, ensuring clarity in priorities, alignment across teams and strong performance over time.

You translate market trends, customer insights and data into concrete growth initiatives and improvement actions — always balancing profitability, long-term relationships and societal responsibility.

Success in the public segment is built on teamwork and in this role, you will work closely with Sales, Commercial Management, Product, Customer Base Management, Marketing & GTM and Sales & Sales Excellence, in an environment where collaboration and trust are key.

Key responsibilities:

• Own and evolve the segment strategy and commercial roadmap for the Public Sector
• Translate customer needs, market insights and regulatory context into clear priorities and growth plans
• Steer segment performance across a concise set of KPIs such as revenue, ARPA, churn and funnel, with a long-term perspective
• Identify performance gaps and improvement opportunities together with Sales and Sales Excellence
• Drive alignment with Sales, Sales Excellence, Product, Commercial, Marketing & GTM and Customer Base Management to secure profitable and sustainable customer development
• Be accountable for segment performance, development and outlook in Business Reviews
• Act as a trusted partner and thought leader internally and externally on Public Sector dynamics and customer needs

You create clarity, structure and momentum — in a segment where trust and reliability are everything.

What will help you thrive in this role:

To be successful in this role, we believe you have experience from segment management, business management or commercial steering in complex B2B contexts. We also believe you bring both confidence and humility, structure and curiosity into your work, and can combine analytical skills with commercial decisions.

Key competencies:

• A university degree in Engineering, Economics or Management (background from management consulting or Public Sector-related environments is valued)
• Strong analytical skills and the ability to turn insights into clear commercial decisions
• Experience from segment management, business management or commercial steering in complex B2B contexts
• Comfort leading through influence, collaboration and expertise rather than hierarchy
• A structured, inclusive and pragmatic way of working
• Fluency in Swedish and English

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What we offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Ready to make better happen?

We look forward to receiving your application by 2025-03-02.

Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Want to know more about this role? Please reach out to Anne Hedberg, [email protected].

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen - together!