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Swedish Speaking Email Support Specialist -Remote in Greece

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Job Description - Swedish Speaking Email Support Specialist -Remote in Greece

Description

Patrique Mercier Recruitment FR is pleased to present a fantastic opportunity for a Swedish Speaking Email Support Specialist. This role is designed for individuals who are adept at providing exemplary customer service and can communicate effectively through email in Swedish. You will play a crucial role in assisting Swedish-speaking clients by addressing their inquiries and providing timely solutions.


Responsibilities

  • Respond to customer emails in Swedish, ensuring accurate and detailed answers regarding products and services.
  • Assist clients with order inquiries, account issues, and other general support needs.
  • Troubleshoot customer problems and deliver effective resolutions or escalate them as needed.
  • Document all customer interactions within the CRM system for future reference and tracking.
  • Work collaboratively with team members to maintain high standards of service quality.
  • Identify and report recurring issues and customer feedback to management for process improvements.
  • Remain informed about product lines and company policies to provide informed assistance.


Requirements
  • Fluency in Swedish and English, both written and spoken.
  • Previous experience in email support or customer service roles is highly recommended.
  • Strong written communication skills with a clear, professional tone.
  • Excellent problem-solving skills and the ability to handle customer queries efficiently.
  • Self-motivated and capable of managing time well in a remote working environment.
  • Familiarity with CRM systems and email management tools is an advantage.
  • Passionate about providing outstanding customer service and building strong relationships with clients.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Swedish Speaking Email Support Specialist -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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