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Swedish Speaking Hospitality Service Consultant

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Job Description - Swedish Speaking Hospitality Service Consultant

Description

Patrique Mercier Recruitment FR is pleased to announce a vacancy for a Swedish Speaking Hospitality Service Consultant. This exciting role is perfect for individuals who are dedicated to the hospitality sector and excel in providing outstanding service to a variety of clients.


Responsibilities

  • Offer excellent customer service to Swedish-speaking clients and guests across diverse hospitality environments.
  • Manage inquiries, reservations, and service requests through phone, email, and face-to-face communication.
  • Assist clients in navigating available hospitality services and amenities with professionalism and clarity.
  • Handle and effectively resolve customer complaints or issues to ensure a positive experience for guests.
  • Work collaboratively with team members and other departments to contribute to an exceptional guest experience.
  • Stay updated on the latest hospitality trends to provide clients with well-informed suggestions.
  • Document client interactions and feedback for quality assurance and continuous improvement.


Requirements
  • Fluent in Swedish and English, both written and spoken.
  • Previous experience in customer service, preferably within the hospitality industry.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and prioritize in a busy environment.
  • Strong problem-solving skills focused on achieving customer satisfaction.
  • Knowledge of hospitality services with the ability to effectively share this information with clients.
  • Competent in utilizing CRM systems and familiar with Microsoft Office tools.


Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Swedish Speaking Hospitality Service Consultant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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