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Swedish Speaking Marketplace Customer Representative

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Job Description - Swedish Speaking Marketplace Customer Representative

Description

Join Patrique Mercier Recruitment FR as a Swedish Speaking Marketplace Customer Representative and become a vital part of our customer service team. We are committed to providing top-notch service and support to our Swedish-speaking customers. In this role, you will facilitate seamless communication and assist customers in maximizing their experience on our marketplace.


Responsibilities

  • Serve as the primary point of contact for Swedish-speaking customers through various channels including phone, email, and live chat.
  • Guide customers in navigating the marketplace, addressing inquiries regarding products, pricing, and order status.
  • Effectively handle and resolve customer complaints and queries, ensuring a high level of satisfaction.
  • Keep meticulous records of customer interactions within our CRM system for accurate tracking and reporting.
  • Collaborate with other teams to relay customer insights and improve overall service quality.
  • Stay up-to-date on marketplace developments, product offerings, and promotional initiatives to provide customers with timely information.
  • Participate in team meetings, sharing ideas and feedback to foster a positive work environment.


Requirements
  • Fluency in Swedish and English, with exceptional written and verbal communication skills.
  • Experience in customer service or similar roles is preferred.
  • Strong problem-solving skills with a focus on customer satisfaction.
  • Comfortable using CRM software and other digital communication tools.
  • Excellent organizational skills and attention to detail.
  • Motivated self-starter who can work independently as well as in a team setting.
  • Positive outlook and eagerness to contribute to a team-oriented environment.


Benefits
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Swedish Speaking Marketplace Customer Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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